Not resolved
1.0
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
0 comments

I just experienced the same prolem.I or dered a 36"wreath and got a box that measured only 25".

The first CS person was willing to exchange but I would have to wait 24 to 48 hrs for a return label. Didn't happen and an email saying I should fluff it came instead. "in other words stretch it out like "Gumby" or visit your hairdresser from th 80's or feed it a wreath enhancement pill you get 36" of wreath Fluff !" I had to call back three times before I could get them to print a label, which took less than a minute. They also told me I could reorder be charged and the other charge would be taken off when , received the wreath.

Over my dead body! Now I'm just praying I get my money back. Also they use Fedx and for them to pay return postage, you have to use Fedx.

I have to travel 20 miles to a dropbox.I am so angry!

This person wrote the review because of "poor customer service and not as described" of balsam hill christmas wreath from Balsam Hill. Reviewer claimed that he or she wants Balsam Hill to read this review and look into the issue (if any).

The most disappointing in user's experience was wrong size and customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Balsam Hill for you to read. This information may help you with your purchase decision.

Had an Experience with Balsam Hill?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Fanatics - SCAM!! Footballpersonality @kissmarketonlineshop.com @globalccpay.com Fanatics "Was scammed out of $300 by these lying SCAMMERS. Contacted my credit card company right away to place a hold on my card to prevent future purchases by these..." Read more Pink Sugar XO owner Jessica Zamarron Arrested for accepting stolen credit cards! Pink Sugar XO "Jessica Zamarron of Pink Sugar XO arrested for using stolen credit cards obtained by mail thieves Aret and Frances Frangulyan. They pilfered over 759 credit card statements in their..." Read more Balsam Hill - Ruined Christmas Balsam Hill "We purchased a 9ft "Baby Redwood Flip-tree" from Balsam Hill and loved it when we first purchased it. However, when we put it up the second year we noticed that..." Read more Ezbuy - Worst service I have ever used Ezbuy "I am an ezbuy customer from the time they first started out until now. So I had been through the early stages (which to me was the best time) because..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more ONE WORLD VAN LINES - Had I known I would havve Run as fast as I could ONE WORLD VAN LINES "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more