Balsam Hill - White lights did not work in middle of tree.
We are extremely disappointed. Company has a nice website. Tree was not as full as the pictures shown on the website. White lights did not work in the middle of the tree. We changed fuses and bulbs. It took over an hour. We tried to call customer service, but the do not answer the phone or reply quickly to emails. You spend a lot of money for a sub quality product. Branches are nice, but it would be great if the lights worked on them. Buyer beware. We are now in the process of looking for a tree in a short period of time.
Reason of review: Damaged or defective.
Monetary Loss: $950.
Preferred solution: Full refund.
I liked: Website.
I didn't like: Quality.