Balsam Hill - No tree - the worse customer service
If only I had researched this company before ordering. Although having said that, yesterday they deleted all the negative comments that so, so many people had made on their Facebook page.
Ordering fro them, really has been one of the worse customer service experience ever. They do NOT answer their phones. They do NOT answer any messages, DM via Twitter, PM via Facebook, emails etc. I have never received a confirmation email or any communication from them regarding my order.
Although, they were quick to take my money. I still have no tree.
If you still decide to use this company, then pay by Pay Pal or Credit Card. At least you might get your money back.
Reason of review: Poor customer service.
Monetary Loss: $212.
Preferred solution: Full refund.
Balsam Hill Pros: Quick delivery times.
Balsam Hill Cons: Fact they lied about delivery times.
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