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Horrible return policy. Bought an expensive wreath, was wrong one, ordered another and was satisfied.

Went to return original and was outside some 30 day return policy by 3 days. Complained and they than said they could make an exception, but I would need to pay a 20% stocking fee. They also charged me an additional amount for the shipping label. I get it they probably have a large number of returns around X Mas but they need to manage the process and communication better for their clients.

I will be looking to take my business elsewhere in 2017.

I never even opened the box. Buyer beware this company needs a better return policy.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $375.

Preferred solution: Full refund.

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