We purchased a tree three years ago and this year a section of lights burned out.I was told there was nothing they would do because it was past the three year warranty; apparently just barely past didn't matter.
I'm just very disappointed in having spent the money we did on the tree only to have the lights go out after such a short time. The gal I talked to asked me if I had tried to replace the bulbs...are you kidding! There must be at least 50 or 60 and have you ever tried pulling those things out?
I replaced this one with a tree we had purchased at Costco and after 10 years the lights were finally starting to go out so my husband made the decision to go with the Balsam Hill.I would not buy another one.
Review about: Balsam Hill Christmas Tree.
Reason of review: Warranty issue.
Monetary Loss: $1200.
Preferred solution: Let the company propose a solution.