Balsam Hill Vermont White Spruce Christmas Tree Reviews

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I would have to write a novel to describe how bad this company's customer service is.I received a defective tree, spent 90 minutes on chat troubleshooting it to determine it was not fixable, tried to return it, was told I needed to take pictures and then wait for the "warranty department" to process my request, called customer service and was called a liar because they couldn't find evidence of the 90 minute chat and was told I needed to PAY $25...
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I've had a very bad experience with this company and write, BUYER BEWARE!Delivered to my home was a box that was inappropriate for the weight of this tree. The box fell apart as I tried to bring it in my home. The red cover was covered with grease marks and belt to hold Tree together torn. The tree was damaged. Six branches detached. Customer service is EXTREMELY HORRIBLE! Just wanted a new tree. That was not on their list of fixes. Wanted me to...
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Anonymous

Anonymous FROM: ANTHONY DE
SAME EXPERIENCE + DELIVERED WITH STAPLES DISCONNECTED, CUSTOMER SERVICE, NO HELP.
BEWARE, TREE BAG IS CHEAP, HANDLES BROKE OFF CARRYING TREE INTO THE RO...