Balsam Hill- Excellent service, terrible product
They have great service, arrived before the arrival date, packed well and lots of extras-- the problem?Horrible product!
Really? Is it that hard to make a nice tree? Add some more branches so it actually looks like the pictures on your website? I don't think so.
We paid over $400 (that was supposedly half price) for a beautiful (pictured) tree. When it arrived? My daughter came home and said, "Oh...
nice Charlie Brown tree mom!" Ugh...No!
I have the privilege of now paying $25 so they will take it back...
Reason of review: Not as described.
Monetary Loss: $25.
Preferred solution: Let the company propose a solution.
I liked: Customer service, Packaging, Ease of assembly, Storage bags gloves booklet, Website.
I didn't like: Quality of the product, False advertising, Asking me to fluff tree for 4 hours.