Monrovia, California
2 comments
Featured Not resolved
3.5
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Price Affordability

They have great service, arrived before the arrival date, packed well and lots of extras-- the problem?Horrible product!

Really? Is it that hard to make a nice tree? Add some more branches so it actually looks like the pictures on your website? I don't think so.

We paid over $400 (that was supposedly half price) for a beautiful (pictured) tree. When it arrived? My daughter came home and said, "Oh...

nice Charlie Brown tree mom!" Ugh...No!

I have the privilege of now paying $25 so they will take it back...

Reason of review: Not as described.

Monetary Loss: $25.

Preferred solution: Let the company propose a solution.

I liked: Customer service, Packaging, Ease of assembly, Storage bags gloves booklet, Website.

I didn't like: Quality of the product, False advertising, Asking me to fluff tree for 4 hours.

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Winky
Richmond, British Columbia, Canada #1256367

can you tell me if your tree was a Frasier Fir? It looks a lot like mine. spaces you cant fill uneven spacing of lights not worth the money, plus mine was delivered to Canada $ 95 bucks for shipping.

Mike_mn
Minneapolis, Minnesota, United States #1076922

I don't know how old your daughter is, but her comment is so cute! It's something she will remember for years. Hopefully, you can all laugh about it.

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