Product: Balsam Hill Bh Balsam Fir Christmas Tree Clear all filters (6 of 6 reviews match)
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We purchased a tree from Balsam Hill early in December. When it arrived, the remote did not work. I called them and they sent out a new one which arrived about 10 days later. It was getting close to Christmas but at least we had a remote. Unfortunately, this one did...
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2.8
Product
Balsam Hill Bh Balsam Fir Christmas Tree
I liked
  • Tree is nice but would be nicer if the lights worked
I didn't like
  • Customer service is very poor
  • Remotes are poorly designed
#1175516
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2015 I sent 10 wreaths to various people - half of the people did not receive them which was due to delivery problems. I ordered a large swag for friends for Christmas -- it was out of stock, friends did not receive it, I had to contact Balsam Hill to get a refund....
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Balsam Hill Bh Balsam Fir Christmas Tree
#1141955
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BUYER BEWARE!!I paid $1200 for a Frasier Fir Flip Tree which arrived with only the white lights working! Ordered 11/5, arrived 11/8. Called customer service but she didn't understand the problem. CSR Supervisor told me problem was the remote and he would send me a new...
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1.6
Product
Balsam Hill Bh Balsam Fir Christmas Tree
I didn't like
  • Follow-through customer svc
  • Product poor quality for price and it was defective
#1139910
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Balsam Hill Nobel Fir Tree 7.5’ - Brought this tree on 11/28/2016. The tree is beautiful. However, the tree came with so many broken lights or lights that were not working, but not a piece of glass in any of the two boxes. In addition, the tree stand was missing a...
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Product
Balsam Hill Bh Balsam Fir Christmas Tree
#982026
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Just purchased this with multicolor/white lights option and none of the white lights work except on the very bottom.Customer service was of no help. Have now bought the light pro keeper to which shows that the bulbs are not defective so it must be the wires--brand new...
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Product
Balsam Hill Bh Balsam Fir Christmas Tree
#974271
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The tree is lovely and very realistic.The issue is the bad wiring, bad bulbs, half the tree is burned out and while sections are about half as bright as the rest. Customer service is a complete waste of time. Bulbs are always out of stock when you go to put up your...
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2.3
Product
Balsam Hill Bh Balsam Fir Christmas Tree
#970511
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