Contact Balsam Hill Customer Service
Balsam Hill Phone Numbers and Emails
Toll-Free Number:
-
(888) 552-2572
Balsam Hill Email:
Contact Information
Balsam Hill Website:
Balsam Hill Help Center:
Corporate Office Address:
Summary of Balsam Hill Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Balsam Hill?
Shipping and Delivery Question:
- “Have not received my orders”
- “Tree was not delivered”
- “Asking when to expect delivery of an order”
Request for Information Question:
- “Question about an out of stock item?”
- “Question about a purchased tree”
- “Can I still buy a Christmas tree at cyber week price December 1?”
Product/ Service Question:
- “Faulty Product”
- “Not satisfied with purchase the collar is damaged”
- “LIGHTS DONT WORK!!”
Return/ Replace Question:
- “Return forms”
- “Purchase replacement white bulbs for wreath ordered 2015”
- “Replacement lights”
Payments and Charges Question:
- “Fraud suspicion”
- “I want to talk to someone about purchasing a tree with a coupon”
- “To see if you can do payment plan”
Staff Question:
- “Customer service”
Cards Question:
- “Couldn't order - gave credit card info for blue spruce 6' tree”
Refund Question:
- “Refund on a tree”
Other Question:
- “Buy tree on television”
- “Information”
- “Cant get tree apart for storage”
About
Balsam Hill is a producer of artificial Christmas trees. Company was founded by Thomas Harman, because one of his relatives was allergic. Balsam Hill created all trees very similar to real items and they help to create holiday atmosphere in every house. Balsam Hill products are usually used by designers of popular TV shows and channels. In order to check quality of products, customers can order branch sample kit and decide whether they want to have Balsam Hill Christmas tree. Sample kit includes True Needle sample branches from all trees available. Balsam Hill offers not only artificial Christmas trees but wreaths, garlands and Christmas decorations.
Balsam Hill is ranked 634 out of 3737 in E-commerce category
USA, Worldwide, Canada
Compare Balsam Hill To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.